My Event World: The Roof Gardens in Kensington events manager Caroline Harms

Caroline Harms reveals what it's like working for a Virgin brand, that she's learning Italian and an uncomfortable incident involving a toilet.

My Event World: The Roof Gardens in Kensington events manager Caroline Harms
My Event World: The Roof Gardens in Kensington events manager Caroline Harms

I got into the events industry because I have always had a particular passion for events and while working in an administrative role within a large company I discussed it with my manager and was lucky enough to be offered a role within the marketing department. It went from there really.

I have worked here since March 2004.

I was attracted to this particular role because of the Virgin brand and ethos. It goes without saying that The Roof Gardens is a wonderfully unique and stunning venue, it is a great business to work for but I also get to have my office located here.

Not many people know that we have four flamingos, the eldest of which are 30 years old. We grow our own vegetables, fruits and herbs in the gardens and the soil depth on the roof is only 18inches.

My worst experience at an event was actually whilst working at my previous job and venue - I had to unblock a toilet with the assistance of the maintenance team as housekeeping refused - nasty.

If there's one thing I've learnt it's always be prepared for the unexpected...

The best event I've been involved in was working on the annual Sony Ericsson WTA Tour Event at The Roof Gardens; it's such an exciting event what with the run up to Wimbledon, we had astro turf put down throughout the venue and it looked fabulous, it was an event filled to the brim with creative flair.

If I could do it all over again I wouldn't change a thing.

The one thing I can't stand is having a messy desk.

Outside of work I spend my time learning Italian and ‘spinning'.

If money were no object I would travel the world, before heading off I'd hire Necker Island for my friends and family to enjoy before bidding them farewell.

The one event I will never miss is my own wedding.

The recession has meant that we have had to ensure that we are always one step ahead, becoming more creative and thinking outside of the box. We have continued to remain flexible and listen to our clients needs, by doing all of this we have managed to retain our business levels.

The next 12 months will be very busy at The Roof Gardens, which is great news.

If I could switch places with anyone else in the industry it would be the events organiser for Dolce and Gabbana.

If I ruled the event industry I would do two things. Firstly, create an annual public holiday for event organisers so that they can have a day off! Secondly, I would set up an events ‘helpline' where event organisers could share their knowledge of the event industry; there would be an experienced team of event problem solvers for all those having an event crisis.

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