Ebay launches #EbayElves social gift concierge

Ebay has launched what it claims to be the world's first social gift concierge, to help Brits select gifts for their loved ones and remove the stress involved in purchasing the right present.

The #EbayElves will provide individual gift purchasing suggestions
The #EbayElves will provide individual gift purchasing suggestions

The online marketplace has recruited four specialist gift helpers for the occasion, and each individual specialises in a particular area of gift purchasing and giving.

To engage with the elves, members of the public can contact Ebay using the @eBay_uk Twitter handle and accompanying #EbayElves hashtag, along with information about their gift-giving conundrum. 

One of the four ‘experts’ will then refer to the company's database of products and respond with a tailored suggestion. The service will be available until 20 December.

The #EbayElves:

  • Alice: @eBay_UK_Alice – offers advice on gifts for kids, activities and family.
  • Carrie: @eBay_UK_Carrie – is on hand to provide tips for hosting the perfect Christmas party, irrespective of budget.
  • Steve: @eBay_UK_Steve – specialises in Secret Santa style gifts and tracking down top deals.
  • Greg: @eBay_UK_Greg – has a knack for uncovering original gifts and inventive gift-wrapping ideas. 

Ebay sent an oversized birthday cake down the Thames in September, to celebrate its 20th anniversary. 

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